Cleaning Questions? We’ve Got Answers
Frequently Asked Questions
WHAT'S INCLUDED
Our standard cleaning includes dusting, vacuuming, mopping, bathroom cleaning, kitchen cleaning, and general tidying. We focus on high-traffic areas to keep your home fresh and spotless.
Deep cleaning includes everything in a routine clean, plus detailed tasks like baseboard cleaning, inside appliance cleaning, scrubbing grout, and wiping down light fixtures for a thorough refresh.
Yes! Our move-in/move-out cleaning ensures your space is spotless for the next chapter. It includes deep cleaning of all rooms, cabinets, appliances, and more.
Yes, we bring all the necessary cleaning supplies and equipment. If you prefer us to use your products, just let us know in advance!
TRUST & SAFETY
Yes, all our cleaners undergo thorough background checks and receive extensive training to ensure they meet our high standards of professionalism and safety.
We treat your home with the utmost care and respect. Our team is trained to handle your belongings carefully, and we encourage you to secure valuables before our arrival.
While rare, accidents can happen. If damage occurs, please notify us immediately, and we’ll work with you to resolve the issue fairly and promptly.
Your privacy and security are our top priorities. We follow strict protocols for key handling and access, and all information is kept confidential.
MISCELLANEOUS
Absolutely! We offer flexible recurring cleaning plans—weekly, bi-weekly, or monthly—to keep your home consistently clean and stress-free.
We proudly serve Fulshear, Katy, and the surrounding areas. Contact us to confirm if your location is within our service area.
We accept major credit cards and other secure payment methods. Payment is due at the time of service unless otherwise arranged.
We understand life happens! Just let us know at least 24 hours in advance, and we’ll gladly reschedule. Late cancellations may incur a fee.
GETTING STARTED
Booking is easy! Call us at 832-598-4423 or fill out the online form on our website to schedule your cleaning.
It’s up to you! Many clients provide us with access to their home, but we’re happy to work around your schedule if you prefer to be there.
We’ll need your address, cleaning preferences, and any special instructions to create a customized cleaning plan just for you.
We recommend booking at least 48 hours in advance to ensure availability, but we’ll do our best to accommodate last-minute requests.